WHO WE ARE
There are 2B adults worldwide that don’t have a bank account. 2B. That’s ~40% of the world’s
adult population. 350M of these live in Sub Saharan Africa. They are hardworking, young,
connected adults that are invisible to the traditional banking system. Fido is changing that. We
are building a borderless digital bank so that everyone can access financial products like credit,
savings, and payments that make lives easier and better.
Are you tired of building boring enterprise software? Want to be an early employee in a unique
consumer brand? Want to do work that has an impact on society? Join us. We build consumer
products that are powered by a magical cocktail of real time mission critical ML models,
behavioral psychology and financial engineering. We promote meritocracy, decide fast and
commit, and worship data. Come join us as one of our early team members.
Join our mission to make financial services accessible and improve the lives of millions of people in Africa and emerging markets.
WHAT YOU WILL DO
The Recovery Executive is responsible for managing and undertaking a collections process
for debts that have been allocated to him/her. He/she will utilize best practice processes and
techniques, as well as information at hand, to positively influence debtors to maximize
payment of debt over the shortest period of time. The recovery executive is the front face of the
business therefore it is important to communicate courteously with debtors by telephone, letter,
email or by text. It is important to build a positive relationship as well as investigate, respond to,
and progress issues and queries to a successful conclusion at the earliest time. The recovery
executive needs to display a positive attitude and a team ethos and work effectively under
pressure and handle conflict situations whilst always remaining professional. The recovery
executive also needs to be enquiring and recognize the importance of best collections practice
and procedures, as well as have a strong focus on achieving collection of debt in a proficient
and effective manner.
QUALIFICATION AND REQUIREMENTS: